Application Support Specialist Senior

Place of work
Bratislava, Slovakia (Job with occasional home office)
Contract type
full-time

Information about the position

Job description, responsibilities and duties

We are looking for you, new member of our team, who has real experience with UNIX and SQL databases.

Are you able to act fast and find root cause of every type of interruptions? Can you create and maintain new IT testing environment from the ground?
If you would like to grow and develop your career by using your knowledge of all applications, then join our L2 application support team.

You will:

* Provide IT technical support to teams within the organization, and to external clients when required
* Maintain and update technical documentation
* Build new testing environment, maintain it and refresh on regular bases
* Install application changes (releases, configuration changes)
* Support applications across Dev,Test,UAT, PreProd and Prod environments
* Solve issues on prod environment triggered by monitoring within SLA
* Investigate the root causes of problems with L3 or other teams from organization
* Install, upgrade, configure and improve Zabbix monitoring solution
* Install, patch and support RHEL servers

Wage (gross)

2 200 EUR/monthminimum 2200€ + fix allowances twice a year + bonus (based on legal requirements, we state the min. salary, however final salary depends on candidate´s qualifications and level of experience & skills)

Employee perks, benefits

Be in the middle of innovative payment technologies and delivering unique pioneering solutions within Raiffeisen Bank International Group in CEE. Develop your career and upgrade your potential within the RPC company.

1. Develop your potential in RPC
Enjoy variety of internal and external trainings and develop your skills. Take a part in internal RPC Academy, RPC Manager Academy, external soft and hard skills trainings (many finishing with certificates), courses, conferences, or meetups. We encourage our colleagues to move in RPC also internally by applying for vacant positions. Be one of our success stories!

2. Work with the best talents on the market
RPC attracts not only card professionals who broader their experience here and work with industry experts. RPC becomes the base for many talented IT professionals from different areas such as APIs, cloud solutions, DevOps, IT architecture/ infrastructure/ security and many others.

3. Hybrid model of work and work-life balance
Enjoy being in the office with your colleagues, quickly solving all issues face to face. On the other hand, use home office during the month anytime you need. We give you also extra days-off like a vacation plus or sick days. We proudly support also working moms offering them part-time contracts if they want.

4. Physical and mental health support
Many of our colleagues relax by sporting activities. They enjoy benefits in the form of Multisport card with access to sport and wellness facilities, travel to RPC by bike (we have bike room and showers in the office) and are competing on our regular online challenges or sport days. RPC organizes regular Health Days where professionals/ doctors come directly to our office. But we do not stop there because we value also mental health of our colleagues. They may use help in the form of 1to1 sessions with professional counsellors.

5. Office that you love to come
If you are kind of a “office person” you may look forward to our modern premises. Great location near to the city center with access to many shops and dining places will please you, too. Unlimited caffeine and tea booster is to be used by anyone who needs it. Your health will be regularly supported by fruit days. Game and chill out zones in the office offer time to relax and switch of for a while. In addition, you can take the opportunity to have a tasty regular breakfast with our leaders.

6. Benefits, that count (in real :))
Last but not the least, we offer Cafeteria system for flexible choosing benefits of your interest (books, health care, sport & culture…) and Supplementary pension plan contribution (DSS) to think of the future too.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

UNIX/Linux - Advanced
SQL - Advanced

Number of years of experience

2

Personality requirements and skills

- SQL and UNIX knowledge and experience is a MUST
- Team player
- Analytical and structured thinking
- Resistance to stress
- English - on communicative level
- Willingness to learn and work in shifts:
- 7:30 – 15:30
- 9:00 - 17:00
- 13:00 - 20:00
+ one week on call support 24/7

Advertiser

Brief description of the company

RPC is dynamic regional IT service provider operating in the banking payment industry.

Growing double-digit in processing volumes and bringing fresh, innovative payment technologies across the European region guarantees our employees are part of many exciting projects with Raiffeisen banks in multiple CEE countries. Often delivering unique pioneer solutions resulting in ‘’1st in the market’’ awards means our work is recognized and appreciated throughout the whole region. We are setting the bar for innovation and you can be part of it!

RPC, as a centre of competence for card issuing, acquiring and digital payments is securely processing all transactions originated by the cards of our group banks or banks payment devices. We aim to provide the best reliable solutions for both, debit and credit card national-specific markets, and to be flexible when finding the ways to fulfil customer changing business needs.

Besides Tatra banka in Slovakia, we are proud to have among our clients Raiffeisen Banks from Austria, Albania, Bulgaria, Czech Republic, Croatia, Romania, Serbia and Kosovo having a continuous customer base growth.

RPC was established in 2000 as a division of Tatra banka, and with more than 20 years of success stories we provide services in the area of issuance and acceptance of payment cards to member banks of the Raiffeisen bank International Group. The separate company was established in 2008 as a Shared Service Centre to centralize the group’s card payment operations and to achieve high efficiency and price competitiveness.

Number of employees

200-249 employees
Send CV to the company